Privacy Policy
Effective October 30, 2026
- Your videos are yours. We use them only to make your edits.
- We never sell your personal information, and we don't use your videos to train AI models.
- Raw uploads are deleted after 30 days. You can delete your account and files at any time.
- We use a small number of service providers (listed below) to run the product.
This policy explains how Take One ("Take One", "we", "us") handles information when you use usetakeone.com, the Take One app at app.usetakeone.com, our emails, and our Instagram and TikTok accounts (together, the "Service"). Take One is operated by Brandon Bradley in North Carolina, USA. Questions: [email protected].
1. What we collect
Information you give us
- Account and waitlist details: your email address, and optionally your first name and the kind of content you make.
- Your content: the videos, images, clips, audio, links, notes and descriptions you upload or send us, and the edited videos, captions, covers and storyboards we produce from them. Videos usually contain your face and voice and may contain other people.
- Style information: brand colors, fonts, handles, logos and preferences you save to a style.
- Messages: what you send us by email or Instagram/TikTok direct message, including a free-edit request.
- Payment details: handled by Stripe. We never see or store your full card number. We receive your plan, billing status, and the last four digits and brand of your card.
Information created when you use the Service
- Transcripts and edit data generated from your videos (word timings, the edit plan, which animations were used).
- Usage and technical data: sign-in times, jobs you run, plan usage, approximate country, browser type, and logs needed to keep the Service secure and working. Logs never store your video content.
- Cookies: we use only the cookies needed to keep you signed in and to protect sign-up forms from bots. We don't use advertising cookies.
2. How we use it
- To edit your videos: transcribing, cutting retakes, writing captions, choosing and rendering animations, and delivering the finished files.
- To run your account, process payments, enforce plan limits, and send service emails (sign-in links, "your video is ready", billing).
- To send product updates and marketing emails if you joined the waitlist or opted in. Every marketing email has an unsubscribe link.
- To improve the Service, for example learning your editing preferences so future edits need fewer changes, and measuring which features work. Your preferences personalize your own edits. We may turn general lessons from notes into editing rules for everyone, but we never share your content, words, or identity.
- To keep the Service safe: preventing abuse, fraud and spam, and complying with the law.
AI processing. Parts of the editing are done by AI models from Anthropic (Claude), which we access through Anthropic's commercial API. Under those terms, Anthropic does not train its models on the content we send. We do not use your videos, transcripts or images to train any AI model.
The shared animation library. When the Service writes a new animation design for your edit, the animation's code and design (not your video, voice, face, words or logos) may later be generalized and added to the library available to all users. Your own content never goes into the shared library.
3. Who we share it with
We don't sell or rent your personal information. We share it only with service providers that help us run the Service, under contracts that limit their use to providing that service:
| Provider | What they do for us |
|---|---|
| Anthropic | AI models that plan edits, review cuts and write captions |
| Modal | Servers that transcribe, cut and render your videos |
| Cloudflare | Website hosting, file storage (R2), bot protection, waitlist storage |
| Vercel | Hosting the Take One app |
| Neon | Database for accounts, jobs and billing status |
| Stripe | Payments and the billing portal |
| Resend | Sign-in and notification emails |
| Sentry | Error reports, so we can fix what breaks (no videos, transcripts or notes) |
| Kit (ConvertKit) | Waitlist and newsletter emails |
| ManyChat | Automated replies to Instagram comments and DMs |
We may also share information if the law requires it, to protect the rights and safety of users or others, or as part of a merger or sale of the business (in which case this policy continues to apply to your information).
Your published videos. Nothing you make is published by us. You choose where to post your videos. We will only share your edit publicly (for example as a "before and after" example) with your written permission.
4. How long we keep it
| Data | Kept for |
|---|---|
| Raw uploaded videos | 30 days, then deleted automatically |
| Temporary render files | Deleted within 7 days |
| Finished videos, captions, covers | While your paid plan is active; 90 days on the free plan |
| Your library and styles | Until you delete them or your account |
| Account and billing records | While your account is open, then as long as tax and accounting law requires |
| Waitlist email | Until you unsubscribe or ask us to delete it |
When you delete your account, we delete your files and personal information within 30 days, except records we must keep by law. Copies in backups are removed when those backups expire.
5. Your choices and rights
- Access, correct, download or delete your information: use the account settings or email [email protected]. We answer within 30 days.
- Unsubscribe from marketing emails with the link in any email. Service emails continue while you have an account.
- Depending on where you live (for example California, Virginia, Colorado, the EU or the UK), you may have additional rights, such as knowing what we collect, objecting to processing, or appealing a decision. Email us to use them; we won't treat you differently for doing so.
6. People in your videos
If your videos include other people, including children, you are responsible for having their permission (or a parent's or guardian's permission) to film them and to have the video edited. We process those videos only to make your edit.
7. Security
Files are stored privately and are only reachable through short-lived links tied to your account. Connections are encrypted. Animation code runs in isolated, network-blocked containers. Payment details are handled by Stripe. No system is perfectly secure, but we work to protect your information and will tell you promptly if a breach affects you.
8. Children
The Service is for people 18 and older. We don't knowingly collect personal information from children under 13. If you believe a child has given us their information, email us and we'll delete it.
9. Where we process data
We and our providers process data in the United States. If you use the Service from outside the US, your information is transferred to and processed in the US.
10. Changes
If we change this policy, we'll update the date at the top. For material changes, we'll email account holders or show a notice in the app before the change takes effect.
11. Contact
Take One · Brandon Bradley · North Carolina, USA · [email protected]